Privacy Policy

Last updated: 1 June 2026

This policy is provided as a general template and reflects common Canadian privacy practices. It is not legal advice. Before publishing, have it reviewed by a qualified privacy lawyer to confirm it matches how Triblear actually processes data and the laws of every region you serve.

1. Who we are

Triblear ("Triblear", "we", "us", or "our") provides business and management courses for working professionals. This policy explains how we collect, use, disclose, and safeguard your personal information when you visit triblear.com or interact with our forms, emails, and services.

We are located at 111 Peter St Suite 902, Toronto, ON M5V 2H1, Canada. For any privacy question, contact us at info@triblear.com or +1 647-920-2364.

2. Information we collect

Information you give us

When you submit our enquiry or enrolment form, we collect your full name, email address, and phone number, along with any details you choose to include. If you become a student, we also process information needed to deliver courses and payments.

Information collected automatically

When you visit the site, we and our service providers may automatically collect technical data such as your IP address, browser type, device information, pages viewed, referring URLs, and approximate location. This is collected through cookies and similar technologies described below.

3. How we use information

To respond to your enquiries and contact you about the courses you asked about;
To provide, administer, and improve our courses and services;
To process enrolments, payments, and refunds;
To send service messages and, where permitted, marketing communications you can opt out of at any time;
To measure website performance and the effectiveness of our advertising;
To protect against fraud and misuse, and to comply with legal obligations.

In Canada, we handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws. We rely on your consent to collect and use your information for the purposes above, and you may withdraw that consent at any time (subject to legal or contractual restrictions) by contacting us. Where other laws apply to you, we process data on the lawful bases those laws permit.

5. Cookies & tracking

Cookies are small files stored on your device. We use:

Necessary cookies — required for the site to function and to remember your cookie choice. These are always active.
Analytics cookies — help us understand how visitors use the site so we can improve it.
Advertising cookies — help us measure and improve advertising campaigns, including on Google.

When you first visit, our cookie banner lets you accept all cookies or choose necessary only. Analytics and advertising cookies are not set unless you consent. You can change your choice anytime by clearing cookies in your browser, and you can manage or block cookies through your browser settings.

6. Advertising

We may advertise our courses through Google Ads and similar platforms. With your consent, these services may set cookies to measure conversions and show relevant ads. We use Google Consent Mode so that advertising and analytics tags respect your cookie choice. You can learn how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites, and opt out of personalised Google ads at adssettings.google.com.

We do not sell your personal information. We share it only with:

Service providers that help us operate — for example, hosting, email delivery, form processing, payment, analytics (such as Google Analytics), and advertising (such as Google Ads) — bound to protect your data and use it only on our instructions;
Embedded services such as Google Fonts and Google Maps, which may receive your IP address when their content loads on our pages;
Authorities or third parties when required by law or to protect our rights, safety, or property.

8. Data retention

We keep personal information only as long as necessary for the purposes described, to meet legal and accounting obligations, or to resolve disputes. Enquiry data we no longer need is deleted or anonymised. You may request earlier deletion as described below.

9. International transfers

Some of our service providers may process data outside Canada, including in the United States. Where this happens, we take reasonable steps to ensure your information receives a comparable level of protection.

10. Your rights

Subject to applicable law, you may ask us to:

access the personal information we hold about you;
correct inaccurate or incomplete information;
delete your information or withdraw your consent;
stop sending you marketing communications.

To exercise any of these, email info@triblear.com. We will respond within the timeframe required by law. If you are in Canada and have an unresolved concern, you may contact the Office of the Privacy Commissioner of Canada.

11. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data and to address any incident appropriately.

12. Children's privacy

Our services are intended for adults and are not directed to children. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us so we can remove it.

13. Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the latest version, and material changes will be highlighted on this page. Continued use of the site after changes means you accept the updated policy.

14. Contact us

Questions about this policy or your data? Reach us at:

Triblear
111 Peter St Suite 902, Toronto, ON M5V 2H1, Canada
Email: info@triblear.com
Phone: +1 647-920-2364
Hours: Mon–Fri · 9:00–17:00 EST